Privacy Policy

Last updated: 23 January 2024

This Privacy Policy outlines how 9Teen ("we," "us," or "our") collects, uses, and discloses personal information when you visit, use our services, or make purchases on 9teen.ca (the "Site"). Please read this policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described here.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or for operational, legal, or regulatory reasons. Check the "Last updated" date for the latest version.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and improve our Services. The information collected depends on your interactions with us.

Information We Collect Directly from You

This includes basic contact details, order information, account details, and customer support interactions. Providing this information is voluntary but may affect certain features if not provided.

Information We Collect through Cookies

We use Cookies to gather Usage Data, such as device information, browser details, IP address, and interactions with the Site. Cookies enhance user experience, but you can adjust your browser settings to manage them.

Information We Obtain from Third Parties

We may receive information from third-party vendors, service providers, and partners, treated in accordance with this Privacy Policy.

How We Use Your Personal Information

- Providing Products and Services: To process payments, fulfill orders, and manage accounts.
- Marketing and Advertising: Sending promotional communications and tailoring advertisements.
- Security and Fraud Prevention: Detecting and addressing fraudulent or malicious activity.
- Communicating with You: Providing customer support and improving Services.

Cookies

We use Cookies to improve site functionality and analytics. You can manage Cookies through your browser settings.

How We Disclose Personal Information

We may share personal information with third parties, including vendors, business partners, affiliates, and in certain legal or business transactions.

Your Rights and Choices

Depending on your location, you may have rights such as access, deletion, correction, and limiting data use. You can manage communication preferences and opt-out of certain activities.

Security and Retention of Your Information

While we implement security measures, no system is entirely foolproof. We retain information based on factors like account maintenance, legal obligations, and dispute resolution.

Complaints

If you have complaints, contact us using the provided details. If unsatisfied, you may appeal or contact your local data protection authority.

International Users

Your personal information may be processed outside your country. We ensure such transfers comply with applicable data protection laws.

Contact

For questions, exercising rights, or clarifications, contact us at 9teen.ca@gmail.com.